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Item Details
Title: THE MULTITASKING MYTH
HANDLING COMPLEXITY IN REAL-WORLD OPERATIONS
By: Loukia D. Loukopoulos, R. Key Dismukes, Immanuel Barshi
Format: Electronic book text

List price: £30.00


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 1317023544
ISBN 13: 9781317023548
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 3 March, 2016
Series: Ashgate Studies in Human Factors for Flight Operations
Pages: 202
Synopsis: Despite growing concern with the effects of concurrent task demands on human performance, and research demonstrating that these demands are associated with vulnerability to error, so far there has been only limited research into the nature and range of concurrent task demands in real-world settings. This book presents a set of NASA studies that characterize the nature of concurrent task demands confronting airline flight crews in routine operations, as opposed to emergency situations. The authors analyze these demands in light of what is known about cognitive processes, particularly those of attention and memory, with the focus upon inadvertent omissions of intended actions by skilled pilots. The studies reported within the book employed several distinct but complementary methods: ethnographic observations, analysis of incident reports submitted by pilots, and cognitive task analysis. They showed that concurrent task management comprises a set of issues distinct from (though related to) mental workload, an area that has been studied extensively by human factors researchers for more than 30 years. This book will be of direct relevance to aviation psychologists and to those involved in aviation training and operations. It will also interest individuals in any domain that involves concurrent task demands, for example the work of emergency room medical teams. Furthermore, the countermeasures presented in the final chapter to reduce vulnerability to errors associated with concurrent task demands can readily be adapted to work in diverse domains.
Publication: UK
Imprint: Routledge
Returns: Non-returnable
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