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Item Details
Title: THE HANDBOOK OF CUSTOMER SATISFACTION AND LOYALTY MEASUREMENT
By: Nigel Hill, Jim Alexander
Format: Electronic book text

List price: £85.00


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 1351888544
ISBN 13: 9781351888547
Publisher: ROUTLEDGE
Pub. date: 2 March, 2017
Edition: 3rd ed.
Imprint: Routledge
Returns: Non-returnable
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