| Title:
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PROBLEM MANAGEMENT
AN IMPLEMENTATION GUIDE FOR THE REAL WORLD |
| By: |
Michael G. Hall |
| Format: |
Electronic book text |
| List price:
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£32.99 |
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| ISBN 10: |
1780172435 |
| ISBN 13: |
9781780172439 |
| Publisher: |
BCS LEARNING & DEVELOPMENT LIMITED |
| Pub. date: |
26 November, 2014 |
| Pages: |
190 |
| Description: |
Problem management is the IT service management process that tends to return more benefits more quickly than any of the others. This book offers real-world guidance on all aspects of implementing and running an effective problem management function. It gives IT practitioners, consultants and managers the tools to add real value to their businesses. |
| Synopsis: |
Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. This book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses. |
| Publication: |
UK |
| Imprint: |
BCS, The Chartered Institute for IT |
| Returns: |
Non-returnable |