| Title:
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CUSTOMER SERVICE FOR HOSPITALITY AND TOURISM
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| By: |
Simon Hudson |
| Format: |
Hardback |
| List price:
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£105.00 |
| Our price: |
£94.50 |
| Discount: |
|
| You save:
|
£10.50 |
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| ISBN 10: |
1915097134 |
| ISBN 13: |
9781915097132 |
| Availability: |
Usually dispatched within 3-5 days.
 Delivery
rates
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| Stock: |
Currently 2 available |
| Publisher: |
GOODFELLOW PUBLISHERS LIMITED |
| Pub. date: |
30 April, 2022 |
| Edition: |
3 ed |
| Pages: |
324 |
| Description: |
A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted - and thrived - during the COVID-19 pandemic. |
| Illustrations: |
40 Figures |
| Returns: |
Returnable |