| Synopsis: |
This is the product of 12 months research involving a detailed literature review and primary research with practitioners and specialists in the field. The guidance provides practical recommendations for the preparation and management of crowd events, in both normal and emergency situations. It also provides a comprehensive set of good practice guidelines for simulating crowd behaviours. It is based on academic and research literature, real-life case studies and practitioner expertise. 'This Guidance fills what had been a significant gap in our canon of guidance, and contains information that will be of value to a broad cross- section of the public safety and resilience community' - Bruce Mann, Director, Civil Contingencies Secretariat (2005-2009). 'I was delighted to be asked to take part in this research and share my many years' experience working with crowds. The reports offer an invaluable insight into crowd behaviour, and provide a comprehensive set of guidelines to direct and enhance our practice' - Superintendent Roger Evans, Metropolitan Police.For maximum benefit, please read in conjunction "Understanding Crowd Behaviours, Volume 1: Practical Guidance and Lessons Identified". A pack containing Volume 1 and Volume 2 is also available (see below). The guidance is split into three sections: A Cautionary Tale: Heathrow Terminal 5 (Terminal 5); Review of the Literature; and, Expert Interview Findings. |