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Item Details
Title: ADVANCES IN THE MANAGEMENT OF ORGANIZATIONAL QUALITY
By: Donald B. Fedor (Editor), Soumen Ghosh (Editor), Donald B. Fedor
Format: Hardback

List price: £98.99


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ISBN 10: 076230152X
ISBN 13: 9780762301522
Publisher: EMERALD PUBLISHING LIMITED
Pub. date: 25 July, 1997
Series: Advances in the Management of Organisation Quality 2
Pages: 302
Description: Intended to foster fresh ways of thinking about quality in terms of how it is researched and practiced. This work focuses on two major themes: the role of suppliers in improving quality (supplier quality awards, integrating suppliers in new product development, and supplier management), and organizational aspects and how they relate to quality.
Synopsis: This volume is intended to foster new ways of thinking about quality in terms of how it is researched and practiced. With the high demands placed on organizations to provide high quality products and services to their customers, it is appropriate that research begins to address many of the questions that have arisen concerning quality in organizations. The chapters in this volume focus on two major themes: the role of suppliers in improving quality (supplier quality awards, integrating suppliers in new product development, and supplier management), and organizational aspects and how they relate to quality (culture, organizational citizenship, and agency theory).
Publication: US
Imprint: JAI Press Inc.
Returns: Non-returnable
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