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Item Details
| Title:
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CREATING A SUCCESSFUL E-INFORMATION SERVICE
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| By: |
Sheila Pantry, Peter Griffiths, William Oldfield (Editor) |
| Format: |
Paperback |
| List price:
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£34.95 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0810847787 |
| ISBN 13: |
9780810847781 |
| Publisher: |
SCARECROW PRESS |
| Pub. date: |
7 October, 2003 |
| Pages: |
160 |
| Description: |
Originally published in the UK by Facet Publishing in 2002, this text was revised and adapted for Scarecrow Press by William Oldfield (U. of Waterloo Library, Ontario, Canada). The text guides library service managers through the stages of establishing an electronic information service (EIS) to mee |
| Synopsis: |
To be successful, information managers constantly need to reassess the effectiveness of their information services, and to ascertain whether they are delivering the services their users actually need. Given that information services can now transcend the restrictions of a particular physical location or specific opening hours, it is more essential than ever to take advantage of the opportunities afforded by new technologies. Through the use of case studies, this resource shows how to revamp an existing service, as well as how to create one from scratch. Key issues covered include: * Introducing the concept of the e-information service * What kind of an information service do you want to provide? * Where are the customers? * What kind of information do your customers need and in what formats? * Who needs to be involved in your plans? * Budgeting for your e-information service * Keeping in touch with your customers * Keeping one step ahead of your competitors. Also includes an illustrated glossary of sample electronic services and a list of further information sources.Regardless of the type or size of your organization, this reference will help broaden your horizons, as well as those of your users. |
| Publication: |
US |
| Imprint: |
Scarecrow Press |
| Returns: |
Returnable |
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