 |
|
|
Item Details
| Title:
|
SEVEN POWER STRATEGIES FOR BUILDING CUSTOMER LOYALTY
|
| By: |
Paul R. Timm |
| Format: |
Hardback |
| List price:
|
£14.99 |
|
We currently do not stock this item, please contact the publisher directly for
further information.
|
|
|
|
|
|
| ISBN 10: |
081440569X |
| ISBN 13: |
9780814405697 |
| Publisher: |
AMACOM |
| Pub. date: |
1 May, 2001 |
| Pages: |
224 |
| Language: |
English, Multiple languages |
| Description: |
This text introduces a programme to aid with customer retention and business growth. There are tactics for consistently exceeding customer expectations through "A-Plus" value, personality, information, convenience and more. |
| Synopsis: |
Nothing is more important to a company's long-term health than customer loyalty - yet too many companies settle for empty customer service slogans, misguided programs, and sporadic training. This powerful book introduces a complete program that virtually guarantees customer retention and business growth - including high-impact tactics for consistently exceeding customer expectations through "A-plus" value, personality, information, convenience, and more. |
| Publication: |
US |
| Imprint: |
Amacom |
| Returns: |
Non-returnable |
|
|
|
 |
|
|
|
|
|
Little Worried Caterpillar (PB)
Little Green knows she''s about to make a big change - transformingfrom a caterpillar into a beautiful butterfly. Everyone is VERYexcited! But Little Green is VERY worried. What if being a butterflyisn''t as brilliant as everyone says?Join Little Green as she finds her own path ... with just a littlehelp from her friends.
|
|
All the Things We Carry PB
What can you carry?A pebble? A teddy? A bright red balloon? A painting you''ve made?A hope or a dream?This gorgeous, reassuring picture book celebrates all the preciousthings we can carry, from toys and treasures to love and hope. With comforting rhymes and fabulous illustrations, this is a warmhug of a picture book.
|
|
|
|