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Item Details
| Title:
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UNDERSTANDING, MANAGING AND IMPLEMENTING QUALITY
FRAMEWORKS, TECHNIQUES AND CASES |
| By: |
Jiju Antony (Editor), David Preece (Editor) |
| Format: |
Electronic book text |
| List price:
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£43.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
113459612X |
| ISBN 13: |
9781134596126 |
| Publisher: |
TAYLOR & FRANCIS LTD |
| Pub. date: |
3 May, 2002 |
| Synopsis: |
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing. |
| Publication: |
UK |
| Imprint: |
Routledge |
| Returns: |
Non-returnable |
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