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Item Details
Title: CEMENTING CUSTOMER RELATIONSHIPS
By: H. James Harrington, Thomas H. Carmody
Format: Paperback

List price: £18.99
Our price: £17.09
Discount:
10% off
You save: £1.90
ISBN 10: 1466590661
ISBN 13: 9781466590663
Availability: Not yet published. (You may still order this item, and we will dispatch your order as soon as it becomes available.)
 Delivery rates
Stock: Currently 0 available
Publisher: TAYLOR & FRANCIS INC
Pub. date: 15 July, 2016
Series: The Little Big Book Series
Pages: 175
Synopsis: This book defines how 21st century technologies are changing the way companies interface with customers as well as discuss customer trend tools and the identification of future markets and new demand. It examines customer alignment tools and derivative models, customer engagement tools, and scorecards that create lasting relationships, customer retention, and data mining models.
Illustrations: 30 black & white illustrations
Publication: US
Imprint: CRC Press Inc
Returns: Returnable
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POOR-QUALITY COST (HB)
PROJECT MANAGEMENT FOR PERFORMANCE IMPROVEMENT TEAMS (HB)
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