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Item Details
Title: 2011 BENCHMARKING PERFORMANCE INDICATORS FOR WATER & WASTEWATER UTILITIES
By: AWWA Staff
Format: Paperback

List price: £351.81


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 1583219315
ISBN 13: 9781583219317
Publisher: AMERICAN WATER WORKS ASSOCIATION,US
Pub. date: 10 December, 2012
Pages: 78
Description: Updated from the 2007 Survey (9781583215739), this report lets you compare your water or wastewater utility with other US utilities in 34 key areas of operations, management, business, and customer service. 12 additional key benchmarks are provided in the 2011 update than in the 2007 update. Data is from 2011.
Synopsis: Updated from the 2007 Survey, this latest report lets you compare your water or wastewater utility with other US utilities in 34 key areas of operations, management, business, and customer service. 12 additional key benchmarks are provided in the 2011 update than in the 2007 update. Data is from 2011.
Illustrations: black & white illustrations
Publication: US
Imprint: American Water Works Association,US
Returns: Non-returnable
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