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Item Details
| Title:
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THE HUMAN TOUCH
PERSONAL SKILLS FOR PROFESSIONAL SUCCESS |
| By: |
Philippa Thomas, Debra Paul, James Cadle |
| Format: |
Electronic book text |
| List price:
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£23.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
1780171382 |
| ISBN 13: |
9781780171388 |
| Publisher: |
BCS LEARNING & DEVELOPMENT LIMITED |
| Pub. date: |
15 December, 2012 |
| Pages: |
256 |
| Description: |
Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving. |
| Synopsis: |
All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving. |
| Publication: |
UK |
| Imprint: |
BCS, The Chartered Institute for IT |
| Returns: |
Non-returnable |
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