PERSONALISING PUBLIC SERVICES by Catherine Needham ( 9781847427595 )

Item Details

Title:

PERSONALISING PUBLIC SERVICES
UNDERSTANDING THE PERSONALISATION NARRATIVE

By:

Catherine Needham

Format:

Paperback

List price:

£31.99

Our price:

£27.19

Discount:

15% off

You save:

£4.80

ISBN 10:

1847427596

ISBN 13:

9781847427595

Availability:

Usually dispatched within 1-3 weeks.

Delivery rates

Stock:

Currently 0 available

Publisher:

POLICY PRESS

Pub. date:

27 July, 2011

Pages:

216

Description:

This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.

Synopsis:

Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.

Publication:

Imprint:

Policy Press

Returns:

Returnable

Some other items by this author:

DEBATES IN PERSONALISATION