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Item Details
Title: PERSONALISING PUBLIC SERVICES
UNDERSTANDING THE PERSONALISATION NARRATIVE
By: Catherine Needham
Format: Hardback

List price: £79.99
Our price: £71.99
Discount:
10% off
You save: £8.00
ISBN 10: 184742760X
ISBN 13: 9781847427601
Availability: Usually dispatched within 1-3 weeks.
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Publisher: POLICY PRESS
Pub. date: 26 July, 2011
Pages: 216
Description: This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.
Synopsis: Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.
Publication: UK
Imprint: Policy Press
Returns: Returnable
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