 |
|
|
Item Details
| Title:
|
MEASURING YOUR IT
IDENTIFYING THE METRICS |
| By: |
John Stewart |
| Format: |
Electronic book text |
| List price:
|
£23.95 |
|
We currently do not stock this item, please contact the publisher directly for
further information.
|
|
|
|
|
|
| ISBN 10: |
1849284377 |
| ISBN 13: |
9781849284370 |
| Publisher: |
IT GOVERNANCE PUBLISHING |
| Pub. date: |
15 November, 2012 |
| Pages: |
102 |
| Description: |
This pocket guide brings together client and provider perspectives on IT and outlines a set of common measures that both sides can relate to. It seeks to emphasise the importance of meeting the needs of IT users and the role that measurement can play in achieving that goal effectively. |
| Synopsis: |
This pocket guide brings together client and provider perspectives on IT and outlines a set of common measures that both sides can relate to. It seeks to emphasise the importance of meeting the needs of IT users and the role that measurement can play in achieving that goal effectively. Key areas covered in this book include - Why IT measurement is necessary and how it relates to other performance assessments and monitors, such as audits, KPIs and health checks. How IT measurement differs from the perspective of the client business and the IT provider, and the common ground between the two. If you're a client business, you want to know if the time, effort and money being spent on IT are in line with industry norms. And you'll want to ensure that your IT is meeting the needs of the organisation and its users while contributing to the overall success of the business. If you're an IT provider, you need to know that your resourcing is as efficient as possible, your client charges are competitive, and that your offerings are well received by the client. Measuring your IT is aimed at anyone who wants a better understanding of IT measurement.Through its "both sides of the fence" case studies, this pocket guide helps to foster a better understanding between business managers and users (who depend on IT) and IT providers (who make a living from supplying IT services). If you're on the client side, this book will help you get the best out of your IT. If you're on the IT provider side, it will help you to give your customers the best value for money. Make sure that your IT measures up! |
| Publication: |
UK |
| Imprint: |
IT Governance Publishing |
| Returns: |
Non-returnable |
|
|
Some other items by this author:
|
AN ACCOUNT OF PRINCE EDWARD ISLAND IN THE GULPH OF ST. LAWRENCE, NORTH AMERICA CONTAINING ITS GEOGRAPHY, A DESCRIPTION OF ITS DIFFERENT DIVISIONS, SOIL, CLIMATE, SEASONS, NATURAL PRODUCTIONS, CULTIVATION, DISCOVERY, CONQUEST, PROGRESS AND PRESENT...
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Little Worried Caterpillar (PB)
Little Green knows she''s about to make a big change - transformingfrom a caterpillar into a beautiful butterfly. Everyone is VERYexcited! But Little Green is VERY worried. What if being a butterflyisn''t as brilliant as everyone says?Join Little Green as she finds her own path ... with just a littlehelp from her friends.
|
|
All the Things We Carry PB
What can you carry?A pebble? A teddy? A bright red balloon? A painting you''ve made?A hope or a dream?This gorgeous, reassuring picture book celebrates all the preciousthings we can carry, from toys and treasures to love and hope. With comforting rhymes and fabulous illustrations, this is a warmhug of a picture book.
|
|
|
|