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Item Details
| Title:
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WARRANTY MANAGEMENT AND PRODUCT MANUFACTURE
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| By: |
D. N. Prabhakar Murthy, Wallace R. Blischke |
| Format: |
Paperback |
| List price:
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£109.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
1849969647 |
| ISBN 13: |
9781849969642 |
| Publisher: |
SPRINGER LONDON LTD |
| Pub. date: |
28 October, 2010 |
| Edition: |
Softcover reprint of hardcover 1st ed. 2006 |
| Series: |
Springer Series in Reliability Engineering |
| Pages: |
302 |
| Description: |
The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products.Shows how to make warranty management an effective tool for enhancing customer satisfaction. |
| Synopsis: |
The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products.Shows how to make warranty management an effective tool for enhancing customer satisfaction. Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style.Written by two of the world's leading experts in warranty management. |
| Illustrations: |
24 Tables, black and white; XVIII, 302 p. |
| Publication: |
UK |
| Imprint: |
Springer London Ltd |
| Returns: |
Returnable |
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