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Item Details
| Title:
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THE CONCISE GUIDE TO TELEPHONE TACTICS
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| By: |
Graham Roberts-Phelps |
| Format: |
Paperback |
| List price:
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£9.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
1854182781 |
| ISBN 13: |
9781854182784 |
| Publisher: |
THOROGOOD |
| Pub. date: |
1 May, 2004 |
| Pages: |
152 |
| Description: |
This is a comprehensive guide to using the telephone in business featuring numerous examples of best practice, how to use it for selling, gaining appointments and recovery of debt in a credit collection situation. |
| Synopsis: |
Everything you will ever need to know about using the telephone in business by expert sales trainer Graham Roberts-Phelps. It is divided into four sections; telephone tactics for customer satisfaction, gaining appointments, achieving better sales and credit collection by telephone. |
| Publication: |
UK |
| Imprint: |
Thorogood |
| Returns: |
Non-returnable |
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