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Item Details
| Title:
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SOCIAL SKILLS AT WORK
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| By: |
David Fontana |
| Format: |
Paperback |
| List price:
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£36.95 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
1854330152 |
| ISBN 13: |
9781854330154 |
| Publisher: |
JOHN WILEY AND SONS LTD |
| Pub. date: |
29 January, 1990 |
| Pages: |
118 |
| Description: |
Aims to provide practical guidelines on the management of professional relationships. Factors discussed include social judgements, stereotyping, leadership, interviewing, active listening, offering help and breaking bad news. Exercises and case studies are also included. |
| Synopsis: |
This book goes beyond the dos and don'ts of a mechanical set of skills to provide thoughtful and practical guidelines on the effective management of professional relationships. Exercises and case studies are used to pinpoint unsatisfactory aspects of the reader's relationships with colleagues, bosses, students and clients. |
| Illustrations: |
black & white illustrations |
| Publication: |
UK |
| Imprint: |
BPS Blackwell |
| Returns: |
Returnable |
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