| Title:
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HOW TO INCREASE YOUR TRAVEL SALES
A GUIDE TO EFFECTIVE CUSTOMER RELATIONS AND SALES TECHNIQUES |
| By: |
Michael Thomas, Jim Russell (Illus) |
| Format: |
Paperback |
| List price:
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£11.50 |
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| ISBN 10: |
1862504326 |
| ISBN 13: |
9781862504325 |
| Publisher: |
HOSPITALITY PRESS |
| Pages: |
124 |
| Description: |
A guide to sales techniques for the professional travel consultant. The author's philosophy of selling is people-orientated, not product-orientated. There are tips on structuring your consultation, closing the sale, and the all-important follow-up. |
| Synopsis: |
Behind every successful travel agent stand happy and satisfied clients. Learn how to please your clients and increased sales will follow naturally. This book should help the reader to acquire the skills for developing a strong relationship with each client - one that will last beyond the short-term sale. Michael Thomas's philosophy of selling is people-orientated, not product-orientated. There are no underhand methods and no fast talking. There are plenty of tips on structuring your consultation, closing the sale, and the all-important follow-up. The techniques are simple, easy to apply and, above all, effective. With practice the reader should learn to spot the sales potential even in negative situations. |
| Illustrations: |
cartoons |
| Publication: |
Australia |
| Imprint: |
Hospitality Press |
| Returns: |
Non-returnable |