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Item Details
| Title:
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TOTAL QUALITY MANAGEMENT
AN EXECUTIVE GUIDE TO CONTINUOUS IMPROVEMENT |
| By: |
Hubert K. Rampersad |
| Format: |
Paperback |
| List price:
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£74.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
3642087566 |
| ISBN 13: |
9783642087561 |
| Publisher: |
SPRINGER-VERLAG BERLIN AND HEIDELBERG GMBH & CO. KG |
| Pub. date: |
1 December, 2010 |
| Edition: |
Softcover reprint of hardcover 1st ed. 2001 |
| Pages: |
190 |
| Description: |
Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. |
| Synopsis: |
Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel.Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples. |
| Illustrations: |
42 Tables, black and white; X, 190 p. |
| Publication: |
Germany |
| Imprint: |
Springer-Verlag Berlin and Heidelberg GmbH & Co. K |
| Returns: |
Returnable |
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