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Item Details
| Title:
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CRUISE MANAGEMENT
INFORMATION AND DECISION SUPPORT SYSTEMS |
| Volume: |
2012 |
| By: |
Alexis Papathanassis (Editor), Michael H. Breitner (Editor), Cornelia Schoen (Editor) |
| Format: |
Paperback |
| List price:
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£69.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
3834932728 |
| ISBN 13: |
9783834932723 |
| Publisher: |
SPRINGER FACHMEDIEN WIESBADEN |
| Pub. date: |
29 October, 2011 |
| Pages: |
249 |
| Translated from: |
German |
| Synopsis: |
Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators' back-offices and for cruisers' consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume. |
| Illustrations: |
50 black & white illustrations, 1 colour illustrations, 20 black & white |
| Publication: |
Germany |
| Imprint: |
GWV Fachverlage GmbH |
| Returns: |
Returnable |
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