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Item Details
Title: BRANDING GOVERNANCE - A PARTICIPATORY APPROACH TO THE BRAND BUILDING PROCESS
By: Nicholas Ind, Rune Bjerke
Format: Hardback

List price: £33.99


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 0470030755
ISBN 13: 9780470030752
Publisher: JOHN WILEY AND SONS LTD
Pub. date: 30 March, 2007
Pages: 288
Description: Branding Governance challenges traditional thinking on brands. Bestselling author Nicholas Ind and cross-cultural communications expert Rune Bjerke expose the flaws in a marketing-led approach to brand-building, and offer in its place a highly-participative, organization-wide process that delivers fulfillment to employees and value to customers.
Synopsis: Branding Governance challenges traditional thinking on brands. Bestselling author Nicholas Ind and cross-cultural communications expert Rune Bjerke expose the flaws in a marketing-led approach to brand-building, and offer in its place a highly-participative, organization-wide process that delivers fulfillment to employees and value to customers. Drawing on a wide range of sources, they show that the key to a participatory approach is that customers and other external audiences must join managers and employees as active participants in defining and developing the brand. This requires the relationship between organization and customer to be one of trust, respect and authenticity.
Publication: UK
Imprint: John Wiley & Sons Ltd
Returns: Non-returnable
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