ESSENTIALS OF BUSINESS PROCESS OUTSOURCING by Rick L. Click, Thomas N. Duening ( 9780471709879 )

Item Details

Title:

ESSENTIALS OF BUSINESS PROCESS OUTSOURCING

By:

Rick L. Click, Thomas N. Duening

Format:

Paperback

List price:

£42.50

Our price:

£31.03

Discount:

27% off

You save:

£11.47

ISBN 10:

0471709875

ISBN 13:

9780471709879

Availability:

Usually dispatched within 1-3 weeks.

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Stock:

Currently 0 available

Publisher:

JOHN WILEY AND SONS LTD

Pub. date:

3 May, 2005

Series:

Essentials

Pages:

230

Description:

Synopsis:

This book will provide the fundamentals of business process outsourcing for the busy executive who needs to get up to speed. It will have such features as checklists, tips and techniques, and case studies. Written in a user friendly style that allows senior level financial executives to get a solid foundation of what business process outsourcing is and how it can benefit their companies. Provides managers with the tools to analyse the BPO opportunities for their own firms, as well as techniques and strategies for managing a BPO initiative. Shows managers how a BPO strategy can save the company money and create jobs domestically. Both authors are consultants and advisers to industry-leading companies and frequent speakers at business forums and conferences.

Illustrations:

Illustrations

Publication:

Imprint:

John Wiley & Sons Inc

Returns:

Returnable

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ESSENTIALS OF BUSINESS PROCESS OUTSOURCING