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Item Details
Title:
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THE SKILLED NEGOTIATOR
MASTERING THE LANGUAGE OF ENGAGEMENT |
By: |
Kathleen Reardon |
Format: |
Paperback |

List price:
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£26.99 |
We currently do not stock this item, please contact the publisher directly for
further information.
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ISBN 10: |
078796655X |
ISBN 13: |
9780787966553 |
Publisher: |
JOHN WILEY & SONS INC |
Pub. date: |
15 April, 2004 |
Pages: |
272 |
Description: |
Describes how to expand on negotiation strategies and develop language skills to enhance success in negotiation. This book includes real-life examples that reveal how to detect subtleties in manner and speech that negotiation novices fail to notice. It shows how to influence and redirect the conversation to address what you need. |
Synopsis: |
In "The Skilled Negotiator", Kathleen Reardon engagingly describes how to expand on negotiation strategies and develop language skills to enhance success in negotiation. The book is filled with real-life examples revealing how to detect subtleties in manner and speech that negotiation novices fail to notice. You'll learn how to identify the 'choice points' that occur during negotiations, how to influence and redirect the conversation to address what you need and ultimately get what you want. The author helps you: identify your negotiation style and its limitations; use language strategically whether you're being subtle or direct; recognize deception and manage it; position and persuade artfully; effectively negotiate one-on-one and in teams; and, deal constructively with your own and others-heated emotions. |
Illustrations: |
Illustrations |
Publication: |
US |
Imprint: |
Jossey-Bass Inc.,U.S. |
Returns: |
Returnable |
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