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Item Details
Title:
MANAGING CUSTOMER RELATIONSHIPS
A STRATEGIC FRAMEWORK
By:
Don Peppers, Martha Rogers
Format:
Electronic book text
List price:
£60.00
We currently do not stock this item, please contact the publisher directly for further information.
ISBN 10:
1118570448
ISBN 13:
9781118570449
Publisher:
WILEY
Pub. date:
19 October, 2012
Edition:
2nd ed.
Imprint:
Wiley
Returns:
Non-returnable
Some other items by this author:
AMELIA'S JOURNEY
AMELIA'S JOURNEY (PB)
AUTUMN SONG
AUTUMN SONG (PB)
BECOMING LUCY
BECOMING LUCY
BERNIE FINDS A FRIEND (PB)
BERNIE GOES TO THE BEACH (PB)
BERNIE'S JOURNEY (PB)
CAROLINE'S CHOICE
CAROLINE'S CHOICE
CHRISTMAS AT HOLLY HILL
CHRISTMAS AT HOLLY HILL (PB)
CHRISTMAS AT STONEY CREEK (PB)
CUSTOMER CHEMISTRY (HB)
CUSTOMER DATA INTEGRATION
CUSTOMER DATA INTEGRATION
CUSTOMER DATA INTEGRATION
CUSTOMER DATA INTEGRATION (HB)
DO YOU WANT TO KEEP YOUR CUSTOMERS FOREVER? (PB)
EXTREME TRUST (HB)
FINDING BECKY
FINDING BECKY
LOVE FINDS FAITH
LOVE FINDS FAITH (PB)
LOVE NEVER FAILS
LOVE NEVER FAILS (PB)
LOVE STAYS TRUE
LOVE STAYS TRUE (PB)
LOYALTY.COM (PB)
MANAGING CUSTOMER EXPERIENCE AND RELATIONSHIPS
MANAGING CUSTOMER EXPERIENCE AND RELATIONSHIPS
MANAGING CUSTOMER EXPERIENCE AND RELATIONSHIPS (HB)
MANAGING CUSTOMER EXPERIENCE AND RELATIONSHIPS (HB)
MANAGING CUSTOMER RELATIONSHIPS
MANAGING CUSTOMER RELATIONSHIPS
MANAGING CUSTOMER RELATIONSHIPS
MANAGING CUSTOMER RELATIONSHIPS
MANAGING CUSTOMER RELATIONSHIPS (HB)
MORNING FOR DOVE
MORNING FOR DOVE
ONE TO ONE B2B (PB)
ONE-TO-ONE FUTURE (PB)
RETURN ON CUSTOMER (PB)
RULES TO BREAK AND LAWS TO FOLLOW
RULES TO BREAK AND LAWS TO FOLLOW
RULES TO BREAK AND LAWS TO FOLLOW
RULES TO BREAK AND LAWS TO FOLLOW (HB)
SPRING HOPE
SPRING HOPE (PB)
STUDYGUIDE FOR MANAGING CUSTOMER RELATIONSHIPS BY PEPPERS, DON, ISBN 9780470423479 (PB)
SUMMER DREAM
SUMMER DREAM (PB)
THE ONE TO ONE FIELDBOOK (PB)
THE ONE TO ONE FUTURE (PB)
THE ONE TO ONE MANAGER
THE ONE TO ONE MANAGER (PB)
WINTER PROMISE
WINTER PROMISE (PB)
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www.pickabook.co.uk
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