MANAGING CUSTOMER EXPERIENCE AND RELATIONSHIPS by Don Peppers, Martha Rogers, Philip Kotler (Foreword) ( 9781119239826 )

Item Details

Title:

MANAGING CUSTOMER EXPERIENCE AND RELATIONSHIPS
A STRATEGIC FRAMEWORK

By:

Don Peppers, Martha Rogers, Philip Kotler (Foreword)

Format:

Electronic book text

List price:	£96.00
We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10:

1119239826

ISBN 13:

9781119239826

Publisher:

JOHN WILEY & SONS INC

Pub. date:

25 October, 2016

Edition:

3rd Edition

Pages:

624

Publication:

Imprint:

John Wiley & Sons Inc

Returns:

Non-returnable

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