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Item Details
Title: THE CALL CENTER DICTIONARY
THE COMPLETE GUIDE TO CALL CENTER AND CUSTOMER SUPPORT TECHNOLOGY SOLUTIONS
By: Madeline Bodin
Format: Hardback

List price: £175.00
Our price: £157.50
Discount:
10% off
You save: £17.50
ISBN 10: 1138412333
ISBN 13: 9781138412330
Availability: Usually dispatched within 1-3 weeks.
 Delivery rates
Stock: Currently 0 available
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 30 September, 2017
Edition: 3rd New edition
Synopsis: Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
Publication: UK
Imprint: CRC Press
Returns: Returnable
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