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Item Details
Title:
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THE TRUSTED ADVISOR
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By: |
David H. Maister, Robert Galford, Charles Green |
Format: |
Electronic book text |
List price:
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£14.99 |
We believe that this item is permanently unavailable, and so we cannot source
it.
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ISBN 10: |
147110964X |
ISBN 13: |
9781471109645 |
Publisher: |
SIMON & SCHUSTER LTD |
Pub. date: |
11 December, 2012 |
Description: |
n order to survive, today's professionals must earn the trust of their clients and re-earn it throughout their careers. |
Synopsis: |
Beside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy? They all have the inside track on the indispensable "Trusted Advisor" model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it's all about the vital ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For both emerging and established entrepreneurs and consultants, THE TRUSTED ADVISOR is the first truly indispensable business book of the decade. |
Publication: |
UK |
Imprint: |
Simon & Schuster Ltd |
Returns: |
Non-returnable |
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