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Item Details
Title:
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CUSTOMER CARE IN HEALTHCARE, 25 USERS
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By: |
Daniel Farb |
Format: |
CD-ROM |
List price:
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£923.50 |
We currently do not stock this item, please contact the publisher directly for
further information.
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ISBN 10: |
1594912033 |
ISBN 13: |
9781594912030 |
Publisher: |
UNIVERSITYOFHEALTHCARE |
Pub. date: |
4 February, 2005 |
Pages: |
657 |
Synopsis: |
This book is intended for all members of a healthcare organisation including office staff, executives, managers, doctors, nurses, and therapists. It includes hundreds of techniques to improve customer care in any organisation and implement total quality management in customer service. |
Publication: |
US |
Imprint: |
UniversityOfHealthCare |
Returns: |
Returnable |
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Ramadan and Eid al-Fitr
A celebratory, inclusive and educational exploration of Ramadan and Eid al-Fitr for both children that celebrate and children who want to understand and appreciate their peers who do.
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