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Item Details
| Title:
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CUSTOMER AND PATIENT CARE
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| Format: |
CD-ROM |
| List price:
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£46.50 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
1932634517 |
| ISBN 13: |
9781932634518 |
| Publisher: |
UNIVERSITYOFHEALTHCARE |
| Pub. date: |
1 January, 2004 |
| Pages: |
143 |
| Synopsis: |
With practical techniques for improving customer care and patient relationships in healthcare, this title is suitable for all levels such as: office manager, doctor, nurse, practice administrator, dentist, and executives, who want to implement total quality management in their organization. |
| Publication: |
US |
| Imprint: |
UniversityOfHealthCare |
| Returns: |
Returnable |
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