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Item Details
Title: OBTAINING CUSTOMER FEEDBACK ON HR
FINDING OUT WHAT MANAGERS AND EMPLOYEES THINK OF HR SERVICES AND THE HR FUNCTION
By: Alison Carter, Wendy Hirsh, Mary Mercer
Format: Paperback

List price: £30.00


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ISBN 10: 1851844341
ISBN 13: 9781851844340
Publisher: INSTITUTE FOR EMPLOYMENT STUDIES
Pub. date: 12 September, 2011
Series: IES Report 479
Pages: 84
Synopsis: There continues to be a lively debate in organisations about whether to seek the views of customers about HR (and which customers to ask) and, if so, how to go about it. By talking to a number of different organisations, IES researchers looked at why they chose to do so, and the varying methods used. This resulting report suggests that there are.
Illustrations: col. Illustrations
Publication: UK
Imprint: Institute for Employment Studies
Returns: Returnable
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