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Item Details
Title:
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OBTAINING CUSTOMER FEEDBACK ON HR
FINDING OUT WHAT MANAGERS AND EMPLOYEES THINK OF HR SERVICES AND THE HR FUNCTION |
By: |
Alison Carter, Wendy Hirsh, Mary Mercer |
Format: |
Paperback |
List price:
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£30.00 |
We currently do not stock this item, please contact the publisher directly for
further information.
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ISBN 10: |
1851844341 |
ISBN 13: |
9781851844340 |
Publisher: |
INSTITUTE FOR EMPLOYMENT STUDIES |
Pub. date: |
12 September, 2011 |
Series: |
IES Report 479 |
Pages: |
84 |
Synopsis: |
There continues to be a lively debate in organisations about whether to seek the views of customers about HR (and which customers to ask) and, if so, how to go about it. By talking to a number of different organisations, IES researchers looked at why they chose to do so, and the varying methods used. This resulting report suggests that there are. |
Illustrations: |
col. Illustrations |
Publication: |
UK |
Imprint: |
Institute for Employment Studies |
Returns: |
Returnable |
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