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Item Details
| Title:
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THE CUSTOMER MANAGEMENT SCORECARD
A STRATEGIC FRAMEWORK FOR BENCHMARKING PERFORMANCE AGAINST BEST PRACTICE |
| By: |
Neil Woodcock, Michael Starkey, Merlin Stone |
| Format: |
Mixed media product |
| List price:
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£945.00 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
1898085854 |
| ISBN 13: |
9781898085850 |
| Publisher: |
BUSINESS INTELLIGENCE |
| Pub. date: |
30 October, 2000 |
| Publication: |
UK |
| Imprint: |
Business Intelligence |
| Returns: |
Non-returnable |
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Little Worried Caterpillar (PB)
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