Title:
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VALUING CUSTOMER ENGAGEMENT
STRATEGIES TO MEASURE AND MAXIMIZE PROFITABILITY |
By: |
V. Kumar |
Format: |
Paperback / softback |
List price:
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£27.99 |
Our price: |
£23.09 |
Discount: |
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£4.90 |
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ISBN 10: |
3031432983 |
ISBN 13: |
9783031432989 |
Availability: |
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Publisher: |
SPRINGER INTERNATIONAL PUBLISHING AG |
Pub. date: |
20 February, 2024 |
Edition: |
2nd ed. 2024 |
Series: |
Palgrave Executive Essentials |
Pages: |
280 |
Description: |
In recent years, the concept of customer engagement has evolved as a powerful tool in the managerial toolkit of firms to incorporate a profitable approach to customer management. |
Illustrations: |
14 Illustrations, color; 48 Illustrations, black and white; XXVIII, 280 p. 62 illus., 14 illus. in color. |
Returns: |
Returnable |