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Item Details
Title: THE COMPLETE BOOK OF PERFECT PHRASES FOR HIGH-PERFORMING SALES PROFESSIONALS
By: Robert Bacal, William T. Brooks
Format: Paperback

List price: £35.99
Our price: £26.27
Discount:
27% off
You save: £9.72
ISBN 10: 0071636099
ISBN 13: 9780071636094
Availability: Usually dispatched within 1-3 weeks.
 Delivery rates
Stock: Currently 0 available
Publisher: MCGRAW-HILL EDUCATION - EUROPE
Pub. date: 1 October, 2009
Series: Perfect Phrases Series
Pages: 736
Description: Combines three top selling books on the topic of sales, making this the ultimate resource for sales reps at all levels
Synopsis: The Right Phrase forEvery Sales Situation A powerful command of words is the number one requirement for succeeding in the field of sales. Whether you're cold-calling a prospect, presenting to a group of decision makers, or dealing with price objection, the make-or-break point of every transaction lies in sayingthe right thing to the right person at the right time. The CompleteBook of Perfect Phrases for High-Performing Sales Professionals isthe ultimate field guide for speaking and writing your way to salessuccess. You'll find perfect phrases for: Lead Generation Turn cold calls into profitable relationships Expand your customer base Write engaging letters and e-mails Sales Calls Get access to decision makers Present your product in compelling language Resist objections and stalling tactics Customer Service Develop a rapport with every client Handle the most difficult of customers Close every conversation on a positive note
Illustrations: Illustrations
Publication: US
Imprint: McGraw-Hill Professional
Returns: Returnable
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PERFECT PHRASES FOR CUSTOMER SERVICE (PB)
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