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Item Details
Title: INSTITUTIONAL INTERACTION
STUDIES OF TALK AT WORK
By: Ilkka Arminen, Dr. Dave Francis, Dr. Stephen Hester
Format: Hardback

List price: £135.00
Our price: £121.50
Discount:
10% off
You save: £13.50
ISBN 10: 0754642852
ISBN 13: 9780754642855
Availability: Reprinting. This item may be subject to delays or cancellation.
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Stock: Currently 0 available
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 16 December, 2005
Series: Directions in Ethnomethodology and Conversation Analysis
Pages: 296
Description: Focusing on talk and interaction in institutional contexts, this study discusses the theory and methodology of conversation analysis. It assesses applications, such as human-computer interaction, the role of ethnography, statistics and more. It is useful for those involved in socio-linguistics, social psychology, and organizational studies.
Synopsis: Institutional Interaction focuses on talk and interaction in institutional contexts. The first systematic book-length study on this expanding area, it discusses the theory and methodology of conversation analysis, focusing on studies of institutional interaction, before examining the basics of institutional interaction in selected fields. Cutting-edge new applications are assessed, such as human-computer interaction, the role of ethnography, statistics and the relationship of institutional talk to ordinary talk. Accessibly written and carefully structured to provide a sophisticated introduction to conversation analysis applied in institutional settings, the book offers a wealth of examples ranging from the classroom, to the courtroom, to the doctor's surgery. The book also features helpful suggestions for further reading, designed to appeal to students and academics in socio-linguistics, social psychology, organizational studies, management and information systems and applied linguistics.
Illustrations: Includes 26 b&w illustrations
Publication: UK
Imprint: Ashgate Publishing Limited
Returns: Returnable
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