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Item Details
| Title:
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THE CALL CENTER DICTIONARY
THE COMPLETE GUIDE TO CALL CENTER AND CUSTOMER SUPPORT TECHNOLOGY SOLUTIONS |
| By: |
Madeline Bodin |
| Format: |
Electronic book text |
| List price:
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£26.99 |
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We believe that this item is permanently unavailable, and so we cannot source
it.
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| ISBN 10: |
148229558X |
| ISBN 13: |
9781482295580 |
| Publisher: |
TAYLOR & FRANCIS LTD |
| Pub. date: |
3 January, 2002 |
| Edition: |
3rd New edition |
| Pages: |
227 |
| Synopsis: |
Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss, |
| Publication: |
UK |
| Imprint: |
CRC Press |
| Returns: |
Non-returnable |
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