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Item Details
Title: PERFORMANCE RESEARCH ASSOCIATES' DELIVERING KNOCK YOUR SOCKS OFF SERVICE
By: Ron Zemke, Kristin Anderson
Format: Electronic book text

List price: £10.61


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 0814426891
ISBN 13: 9780814426890
Publisher: AMACOM
Edition: 3rd Revised edition
Publication: US
Imprint: Amacom
Returns: Non-returnable
Some other items by this author:
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COACHING KNOCK YOUR SOCKS OFF SERVICE (PB)
DELIVERING KNOCK YOUR SOCKS OFF SERVICE (PB)
GENERATIONS AT WORK
GENERATIONS AT WORK: MANAGING THE CLASH OF BOOMERS, GEN XERS, AND GEN YERS IN THE WORKPLACE (PB)
GREAT CUSTOMER SERVICE ON THE TELEPHONE (PB)
KNOCK YOUR SOCKS OFF PROSPECTING
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KNOCK YOUR SOCKS OFF SELLING (PB)
KNOCK YOUR SOCKS OFF SERVICE RECOVERY (PB)
MANAGING KNOCK YOUR SOCKS OFF SERVICE
MANAGING KNOCK YOUR SOCKS OFF SERVICE
MANAGING KNOCK YOUR SOCKS OFF SERVICE (PB)
SERVICE AMERICA IN THE NEW ECONOMY (HB)
SERVICE AMERICA! (PB)
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STRESSLESS SELLING (PB)
SUSTAINING KNOCK YOUR SOCKS OFF SERVICE (HB)
THE CREATION OF A DEMOCRATIC MAJORITY, 1928-1936 (HB)
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