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Item Details
Title: HUMBLE INQUIRY
THE GENTLE ART OF ASKING INSTEAD OF TELLING
By: Edgar H. Schein
Format: Paperback

List price: £14.99


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ISBN 10: 1609949811
ISBN 13: 9781609949815
Publisher: BERRETT-KOEHLER
Pub. date: 1 October, 2013
Series: Agency/Distributed
Pages: 144
Description: Explores the concept of humility, looks at how Humble Inquiry differs from other kinds of inquiry, offers examples of Humble Inquiry in action in many different settings, and shows how to overcome the cultural, organizational and psychological barriers that keep us from practicing it.
Synopsis: The Key to Effective Communication Communication is essential in a healthy organization. But all too often when we interact with people especially those who report to us we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person. In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.
Illustrations: Illustrations
Publication: US
Imprint: Berrett-Koehler
Returns: Returnable
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