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Item Details
Title: TELEPHONE SKILLS POCKETBOOK
By: Mary Richards, Phil Hailstone (Illus)
Format: Paperback

List price: £9.99


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 1903776848
ISBN 13: 9781903776841
Publisher: MANAGEMENT POCKETBOOKS
Pub. date: 30 July, 2007
Edition: 2nd Revised edition
Series: Management Pocketbooks S.
Pages: 112
Illustrations: Illustrations, 1 port.
Publication: UK
Imprint: Management Pocketbooks
Returns: Returnable
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ACCELERATED LEARNING POCKETBOOK (PB)
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ASPERGER SYNDROME POCKETBOOK (PB)
DELEGATION (PB)
DRAMA FOR LEARNING POCKETBOOK (PB)
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EMOTIONAL LITERACY POCKETBOOK (PB)
ENERGY AND WELL-BEING POCKETBOOK (HB)
EXTRAORDINARY BOOK THAT MAKES YOU AN ARTIST
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FLIPCHART SESSION SHAKERS (HB)
GIFTED AND TALENTED POCKETBOOK (PB)
I AM AWESOME!
IMPROVING EFFICIENCY POCKETBOOK (PB)
IMPROVING PROFITABILITY POCKETBOOK (PB)
INDUCTION POCKETBOOK (PB)
LEAN MEANS BEANS (PB)
LESSON OBSERVATION (PB)
LISTEN TO THE MUSIC (HB)
LISTEN TO THE MUSIC: THE INSTRUMENTS
MANAGEMENT MODELS POCKETBOOK (PB)
MANAGING ASSESSMENT CENTRES (PB)
MANAGING CUSTOMER SERVICE (PB)
MANAGING DIFFICULT PARTICIPANTS POCKETBOOK (PB)
MARINA ABRAMOVIC
MARINA ABRAMOVIC
MARINA ABRAMOVIC
MARINA ABRAMOVIC
MARINA ABRAMOVIC
MARINA ABRAMOVIC
MARINA ABRAMOVIC
MARINA ABRAMOVIC (HB)
MARINA ABRAMOVIC (HB)
MARINA ABRAMOVIC (PB)
MODERN ART JOURNAL (PB)
NETWORKING POCKETBOOK (PB)
NURTURING INNOVATION POCKETBOOK (PB)
PERSONAL DEVELOPMENT PACK ON MEETINGS
POO! YOU SMELL!
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PRESENTATIONS POCKETBOOK (PB)
PRIMARY TEACHER'S POCKETBOOK (PB)
PROJECT MANAGEMENT POCKETBOOK (PB)
RESTORATIVE JUSTICE POCKETBOOK (PB)
SECONDARY TEACHER'S POCKETBOOK (PB)
SPLAT! (HB)
STARTING IN MANAGEMENT POCKETBOOK (PB)
STORYTELLING FOR TRAINERS
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THE INFLUENCING POCKETBOOK (PB)
THE INTERVIEWER'S POCKET BOOK (HB)
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THE LEADERSHIP POCKETBOOK (HB)
THE LEARNER'S POCKETBOOK (PB)
THE LEARNING TO LEARN POCKETBOOK (PB)
THE MANAGING BUDGETS POCKETBOOK (PB)
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THE PROBLEM BEHAVIOUR POCKETBOOK (PB)
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THE PSYCHOMETRIC TESTING POCKETBOOK (PB)
THE QUALITY POCKETBOOK (PB)
THE RESOLVING CONFLICT POCKETBOOK (PB)
THE SALES EXCELLENCE POCKETBOOK (PB)
THE SALESPERSON'S POCKETBOOK (PB)
THE SECONDARY TEACHER'S POCKETBOOK (PB)
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THE STOP BULLYING POCKETBOOK (PB)
THE STRATEGY POCKETBOOK (PB)
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THE TALENT MANAGEMENT POCKETBOOK (PB)
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THE TELEPHONE SKILLS POCKETBOOK (PB)
THE TELESALES POCKETBOOK (PB)
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THE TRAINING NEEDS ANALYSIS POCKETBOOK (PB)
THE VIRTUAL TEAMS POCKETBOOK (PB)
WORKING RELATIONSHIPS POCKETBOOK (PB)
WORKPLACE POLITICS (PB)

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