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Item Details
| Title:
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SERVICE AMERICA!
DOING BUSINESS IN THE NEW ECONOMY |
| By: |
Karl Albrecht, Ron Zemke |
| Format: |
Paperback |
| List price:
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£26.99 |
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We currently do not stock this item, please contact the publisher directly for
further information.
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| ISBN 10: |
0870946595 |
| ISBN 13: |
9780870946592 |
| Publisher: |
MCGRAW-HILL EDUCATION - EUROPE |
| Pub. date: |
1 December, 1985 |
| Pages: |
203 |
| Description: |
This classic service primer shows how to make service quality an imperative in the organization and increase profits with customer loyalty. |
| Synopsis: |
This classic service primer shows how to make service quality an imperative in the organization and increase profits with customer loyalty. |
| Illustrations: |
samples |
| Publication: |
US |
| Imprint: |
Brown (William C.) Co ,U.S. |
| Returns: |
Non-returnable |
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