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Item Details
Title: BRANDS LAID BARE
USING MARKET RESEARCH FOR EVIDENCE-BASED BRAND MANAGEMENT
By: J. Kevin Ford
Format: Hardback

List price: £36.99


We currently do not stock this item, please contact the publisher directly for further information.

ISBN 10: 0470012838
ISBN 13: 9780470012833
Publisher: JOHN WILEY AND SONS LTD
Pub. date: 25 February, 2005
Pages: 168
Description: By drawing on market research to understand consumers, marketers can better understand how to manage their brand. Exploring a spectrum of 12 customer needs and drawing on first--hand research evidence, Kevin Ford provides a proven framework for understanding what people are really looking for from a brand.
Synopsis: The way we relate to brands has changed. Once, brand management was about doing things to people, and choices were made by brand managers not consumers. Now the focus has shifted towards the customer, empowering them to make choices and treating them as individuals rather than an amorphous mass. A consequence of this is increased interest in understanding people as a foundation for brand management. And this is where market research can come in. By drawing on market research to understand consumers, marketers can better understand how to manage their brand. Exploring a spectrum of 12 customer needs and drawing on first--hand research evidence, Kevin Ford provides a proven framework for understanding what people are really looking for from a brand -- and delivering it.
Illustrations: Illustrations
Publication: UK
Imprint: John Wiley & Sons Ltd
Returns: Returnable
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KNOWLEDGE MASTERS
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VALUABLE DISCONNECTS IN ORGANIZATIONAL LEARNING SYSTEMS (HB)


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