| Title:
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PROFESSIONAL FRONT OFFICE MANAGEMENT: PEARSON NEW INTERNATIONAL EDITION
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| By: |
Robert H. Woods, Jack D. Ninemeier, David K. Hayes |
| Format: |
Paperback |
| List price:
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£63.99 |
| Our price: |
£59.19 |
| Discount: |
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| You save:
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£4.80 |
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| ISBN 10: |
1292026987 |
| ISBN 13: |
9781292026985 |
| Availability: |
Usually dispatched within 3-5 days.
 Delivery
rates
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| Stock: |
Currently 1item in stock |
| Publisher: |
PEARSON EDUCATION LIMITED |
| Pub. date: |
1 November, 2013 |
| Pages: |
656 |
| Synopsis: |
Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest. |
| Publication: |
UK |
| Imprint: |
Pearson Education Limited |
| Returns: |
Returnable |