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Item Details
Title: CUSTOMER RELATIONSHIP MANAGEMENT IN THE DIGITAL AGE
By: G. Shainesh
Format: Hardback

List price: £200.00
Our price: £180.00
Discount:
10% off
You save: £20.00
ISBN 10: 1032854383
ISBN 13: 9781032854380
Availability: Not yet published. (You may still order this item, and we will dispatch your order as soon as it becomes available.)
 Delivery rates
Stock: Currently 0 available
Publisher: TAYLOR & FRANCIS LTD
Pub. date: 30 May, 2025
Pages: 224
Description: Customer Relationship Management in the Digital Age charts the concepts, strategies, benefits, and technologies of CRM in an evolving and increasingly digital business landscape. It empowers readers to use CRM to forge enduring customer connections, optimize experiences, and drive loyalty across diverse industries and markets.
Illustrations: 7 Tables, black and white; 32 Line drawings, black and white; 32 Illustrations, black and white
Returns: Returnable
Some other items by this author:
A THEORY OF POLITICAL CHOICE BEHAVIOR (HB)
ACCIDENTAL SCHOLAR
ADVANCES IN TELECOMMUNICATION MANAGEMENT (HB)
BREAKOUT STRATEGIES FOR EMERGING MARKETS (HB)
CHINDIA RISING (PB)
CLIENTS FOR LIFE (PB)
CUSTOMER BEHAVIOUR (PB)
CUSTOMER RELATION MANAGEMENT (PB)
CUSTOMER RELATIONSHIP MANAGEMENT (HB)
CUSTOMER RELATIONSHIP MANAGEMENT IN THE DIGITAL AGE
DEREGULATION AND COMPETITION (HB)
DESIGNING COMPETITIVE STRATEGIES FOR GLOBAL MARKETING (HB)
DOES MARKETING NEED REFORM? (HB)
DOES MARKETING NEED REFORM? (PB)
DOES MARKETING NEED REFORM?: FRESH PERSPECTIVES ON THE FUTURE
DOES MARKETING NEED REFORM?: FRESH PERSPECTIVES ON THE FUTURE
DOES MARKETING NEED REFORM?: FRESH PERSPECTIVES ON THE FUTURE
FIRMS OF ENDEARMENT (HB)
FIRMS OF ENDEARMENT (HB)
HANDBOOK OF RELATIONSHIP MARKETING
HANDBOOK OF RELATIONSHIP MARKETING (HB)
HANDBOOK OF RELATIONSHIP MARKETING (PB)
HANDBOOK OF VOCATIONAL EDUCATION AND TRAINING (HB)
LEGENDS IN CONSUMER BEHAVIOR: JACOB JACOBY (HB)
LEGENDS IN CONSUMER BEHAVIOR: JAMES R. BETTMAN (HB)
LEGENDS IN CONSUMER BEHAVIOR: MORRIS B. HOLBROOK (HB)
LEGENDS IN CONSUMER BEHAVIOR: RUSSELL W. BELK (HB)
LEGENDS IN MARKETING: CHRISTIAN GRONROOS (HB)
LEGENDS IN MARKETING: GEORGE S. DAY (HB)
LEGENDS IN MARKETING: JAGDISH N SHETH (HB)
LEGENDS IN MARKETING: KENT B. MONROE (HB)
LEGENDS IN MARKETING: NARESH K. MALHOTRA (HB)
LEGENDS IN MARKETING: NARESH MALHOTRA (HB)
LEGENDS IN MARKETING: PAUL E. GREEN (HB)
LEGENDS IN MARKETING: PHILIP KOTLER (HB)
LEGENDS IN MARKETING: SHELBY D. HUNT (HB)
LEGENDS IN MARKETING: V. KUMAR (HB)
LEGENDS IN MARKETING: YORAM 'JERRY' WIND (HB)
MARKETING THEORY
MARKETING THEORY (PB)
PURPOSE-DRIVEN PRICING (HB)
QUALITATIVE RESEARCH FOR A DIGITAL WORLD
QUALITATIVE RESEARCH FOR A DIGITAL WORLD (HB)
RESEARCH IN CONSUMER BEHAVIOUR (HB)
RESEARCH IN CONSUMER BEHAVIOUR (HB)
RESEARCH IN CONSUMER BEHAVIOUR (HB)
RESEARCH IN MARKETING (HB)
RESEARCH IN MARKETING (HB)
RESEARCH IN MARKETING (HB)
RESEARCH IN MARKETING (HB)
RESEARCH IN MARKETING (HB)
RESEARCH IN MARKETING (HB)
RESEARCH IN MARKETING (HB)
RESEARCH IN MARKETING (HB)
RESEARCH IN MARKETING (HB)
RESEARCH IN MARKETING (HB)
RESEARCH IN MARKETING (HB)
RESEARCH IN MARKETING (HB)
RESEARCH IN MARKETING (HB)
RESTAURATIONS POST-ENDODONTIQUES (PB)
SELF-DESTRUCTIVE HABITS OF GOOD COMPANIES
STRATEGIC PERSPECTIVE ON THE MARKETING OF INFORMATION TECHNOLOGIES (HB)
TECTONIC SHIFT
TECTONIC SHIFT (HB)
THE 4 A'S OF MARKETING (HB)
THE 4 A'S OF MARKETING (PB)
THE ACCIDENTAL SCHOLAR
THE ACCIDENTAL SCHOLAR (HB)
THE BUSINESS SCHOOL IN THE TWENTY-FIRST CENTURY (HB)
THE RULE OF THREE
THE RULE OF THREE (PB)
THE SELF-DESTRUCTIVE HABITS OF GOOD COMPANIES (PB)
THEORETICAL FOUNDATIONS IN MARKETING ETHICS (HB)
VALUE SPACE (HB)
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